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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Jutec products

The group "New Technologies" offers for review the products of the plant Jutec: aluminized heat-resistant coats, jackets, overalls, trousers, shoes, gaiters, boots, flame-resistant aramid fabric clothing, trousers, helmets, overalls, glasses, shoe protectors, aprons, half-aprons, protective visors, face shields, mittens, masks, balaclavas, certified fabrics, insulating materials for exhaust systems, for heating elements, engine compartment, bags, tapes, fleece cords and panels, adhesives for high temperatures, covers for welding guns and apparatuses, casings, curtains for welding booths and partitions, fiberglass, welder's curtains, mobile frames, fasteners, mats, knee pads, flame retardant pastes, capes for equipment, pipes, welding gun, fire-resistant covers for cars, welding sites, fire-resistant blankets, bedspreads, laser protection systems, modular laser protection cabins, protective curtains, fire protection floors for the protection of lithium-ion batteries
  • Personal protective equipment Jutec
    Personal protective equipment
    Series II, HSLH, HWS, etc.
  • Insulation materials Jutec
    Insulation materials
    SV, IP, TW-Z-TW, etc.
  • Heat-protective materials Jutec
    Heat-protective materials
    JT, RM, SK, HSHD, etc.
  • Laser protection systems Jutec
    Laser protection systems
    LaserQube, LaserSafe, etc.
  • Fire blankets Jutec
    Fire blankets
    for electronics, etc.

NEW TECHNOLOGIES GROUP

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